Planet Lighting products have an industry leading reputation for reliability. See our individual product listings for product expected life and contact us or your supplier for any further enquiries. 

1. First, ensure you are following your safe work practice. This step may include informing your supervisors and is especially important if you suspect any immediate danger or hazard.
2. We advise you to ensure, if possible, that appropriate troubleshooting has been performed as most issues can be resolved by reviewing our manuals and guides. See our Technical Support Guides. 
3. For further assistance or to initiate a return authorisation, please refer to our Technical Support Forms and contact your supplier.

Usually, the fastest way to resolve issues is by contacting your direct supplier first. If you need further support, please contact us at Planet Lighting.